Information on this site is advertising in nature.

Last updated: January 2024

Introduction

wild-sequoia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact or enquiry forms
  • Request a service appointment
  • Subscribe to communications
  • Contact us directly

This information may include your name, email address, vehicle details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and browser type
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Device and operating system information

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and service requests
  • Schedule and manage appointments
  • Improve our website and services
  • Send service reminders and updates (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to:

  • Provide requested services
  • Comply with legal requirements
  • Protect our rights and safety

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent where applicable

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Service records may be retained to maintain vehicle history and warranty documentation.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Industrial Drive, Moorabbin VIC 3189, Australia