Your data protection rights under the General Data Protection Regulation.
Last updated: January 2024
The General Data Protection Regulation (GDPR) is a European Union regulation that governs the collection, processing, and storage of personal data. While wild-sequoia operates in Australia, we respect the data protection rights of all our website visitors, including those from the European Economic Area.
wild-sequoia is the data controller for personal information collected through this website. We determine the purposes and means of processing your personal data.
Contact details:
Email: [email protected]
Address: 47 Industrial Drive, Moorabbin VIC 3189, Australia
We process personal data under the following legal bases:
Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to communications or accepting cookies.
Where processing is necessary to perform a contract with you, such as scheduling and providing automotive services.
Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights. This includes improving our services and website functionality.
Where processing is necessary to comply with a legal obligation, such as maintaining service records or responding to lawful requests.
If you are located in the European Economic Area, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making processes.
To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month.
As we operate in Australia, data may be transferred outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Service and repair records may be retained for warranty and vehicle history purposes.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns directly.
This page may be updated from time to time to reflect changes in our practices or legal requirements. Please check back periodically for updates.